Welcome to Paraphrase-Online.com, where we are dedicated to delivering exceptional
services customized to meet your requirements.
We encourage all customers to carefully review our refund policy to ensure a clear
understanding.
Refund Eligibility:
- Weekly Subscribers: Refunds are not available for weekly plans, whether renewable
or non-renewable. - Monthly Subscribers: You may request a refund within 10 days of purchase.
Refunds will not be issued after this period, even if the package remains completely
unused. - Usage Condition: To qualify for a refund, the majority of your subscription must
remain unused. - Auto-Renew Plans: Please contact us before the next billing date to cancel an auto-
renewable plan.
Non-Refundable Situations:
- Special Offers: Discounted plans and special offers are non-refundable.
- One-Time Plans: Non-renewable plans are not eligible for refunds.
How to Request a Refund:
- Contact Us: Submit your refund request via our website's Contact Us form. Include
your purchase details and the reason for your request. - Processing: Upon receiving your request, we will evaluate and process it within 24
hours. Refunds will be credited to the original payment method within 5-7 working
days, deducting any applicable bank charges. - Payment Conditions: Refunds will be processed using the original payment method.
We will review your usage history, adjusting the refund amount based on queries and
words used.
Thank you for choosing Paraphrase-Online.com. We are committed to providing the best
service and appreciate your understanding of our refund policy. For further assistance or
inquiries, please do not hesitate to contact us.
FAQs
Q1. Can I get a Refund if I am not satisfied after Purchase?
Answer: Unfortunately, we do not offer refunds after purchasing the Premium Subscription.
When you register on our website, we increase your word so you can experience the Premium
Version firsthand. If you decide to purchase after trying out the Paraphraser with this
extended limit, it indicates that you found the tool useful.
Q2. Can I Ask for a Refund if the Paraphraser Tool is down?
Answer: The Paraphraser Tool experiences minimal downtime, but if it does occur, we aim to
restore it to an improved state. While refunds are generally not provided in such cases, we are
committed to compensating you by increasing your word limit or extending your access if the
tool is non-functional for a full day or consumes your queries without delivering results.
Q3. Do I get a Refund if I buy twice?
Answer: Certainly! If you accidentally make duplicate purchases, we promptly refund one of
them as per our policy
Q4. Do I get a Refund if I buy during a Sale?
Answer: Unfortunately, purchases made during a sale or at discounted prices are non-
refundable. However, we can assist you in cancelling automatic renewal to manage future
charges.
Q5. Can I get a Refund for Paraphrasing API Premium?
Answer: Refunds are not available for Paraphrasing API Premium plans under our current
policy.
Q6. Can I get a Refund for a Recurring Charge?
Answer: Opting for Automatic Rebilling at checkout means your subscription will renew
automatically at the end of the specified period. Once processed, charges cannot be refunded.
If you wish to discontinue Automatic Rebilling for future charges, please contact us at [email protected] and we will promptly assist you.